<Privacy_Policy / Data_Protection>

Privacy Policy & Data Protection at TEKCRAFT

At TEKCRAFT, the security and confidentiality of our clients' and visitors' data is our top priority. This document outlines how we collect, process, and protect your personal and technical information in full compliance with global data protection regulations and industry security standards.

End-to-End SSL/TLS 256-bit Encryption
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Strict Zero Data Selling Policy
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Fully GDPR & ISO 27001 Compliant

1. Information We Collect

We collect only the essential information needed to deliver high-performance software engineering services and consultations:

  • Direct Contact Details: Name, work email address, phone number, and organization details when submitting project estimation or consultation requests.
  • Technical & Telemetry Data: IP address, browser type, operating system, and interaction metrics to optimize application speed, uptime, and user experience.
  • Project Specifications: Architecture blueprints, requirements, and functional scope provided to engineer and scale your custom platforms.

2. How We Use Your Information

All collected information is processed solely for legitimate business and engineering operations:

  • Responding to technical inquiries, architectural assessments, and project scope discussions.
  • Engineering, deploying, and maintaining high-availability software systems under binding SLA agreements.
  • Enhancing platform performance, continuous integration workflows, and cloud infrastructure security.
  • Transmitting critical engineering milestones and maintenance schedules (zero marketing spam).

3. Cyber Security & Data Protection

We enforce enterprise-grade cybersecurity controls, including 256-bit SSL/TLS transmission encryption, Web Application Firewalls (WAF), automated vulnerability scanning, and multi-region backup replication. Strict Non-Disclosure Agreements (NDAs) govern all client proprietary intellectual property.

4. Cookies & Browser Preferences

Our platform utilizes essential session cookies to remember preferences such as language (Arabic/English) and color theme (Dark/Light). You may configure or disable cookies at any time via your browser settings.

5. Your Rights & Data Control

Under applicable data protection laws (including GDPR), you retain the following rights:

  • Request access to all personal data retained under your profile or organization.
  • Request immediate rectification or updating of incomplete or inaccurate data.
  • Request complete erasure (the right to be forgotten) from our databases and cloud storage upon project conclusion.

Questions Regarding Our Privacy Practices?

The TEKCRAFT Security & Compliance team is available to assist with any data protection or regulatory inquiries.